Mar 25, 2011 4:08:20 PM -
Tuomo Kuosa
Digital evolution designer Mika Ilari Koskinen stated in his interview that design lies in the process, not in the product. Planning analysis, scenarios, roadmapping, and strategy setting take place in the beginning of a process. Design comes after that; as the process needs to be conceptualized and finalized. Applying and selecting solutions is about design. Thus the strategic level in the beginning of a process is more about planning than design whereas the tactical and operational levels, w..
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digital evolution, service design, planning, design concept