Evolution of expertise refers to the slow transformation of competences, know-how, education, and skills that the people working in specific field possess. There are three specific reasons for this ..

Creativity in Service Design Processes # 2 Networks and Collaborative Work It is relevant to say that we live in a more fragile, complex and connected world than ever before – even if the “networked..

Open Innovation A New Paradigm for Innovative Service Design In academia and in practice, growing attention has recently been devoted to the concept of open innovation. Organizations have shifted fr..

Service design is a transdisciplinary field. In the ServiceD project, it is examined primarily within the framework of design and closely related expertise areas. In order to develop services, servi..